Cancellation Policy

Where a Supervisee provides a short-notice cancellation or does not attend a scheduled appointment, we reserve the right to charge a cancellation fee.

Notice is to be given via email.

Our cancellation policy is as follows:

• More than 48 hours’ notice before the agreed appointment – No cancellation fee will be charged.

• Less than 24 hours’ notice but more than 5 hours from the appointment time will attract a charge of 50% of the session fee.

• Less than 5 hours’ notice or Non-attendance without notice - 100% of the session fee will be charged

• Extenuating circumstances - At the discretion of the practice